Benefits and Eligibility Verification Services

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"The Benefit Verification and Eligibility service is a tremendous time saver for my office, as my front desk staff no longer has to contact the insurance carrier or spend time looking up benefits on the internet. It is also a great service to my patients as we are now able to review their benefits with them the day they come in for their consultation."

Dr. Alan Shoopak, Florida

Service Overview

Before beginning treatment, practicing orthodontists want to know if patients have appropriate insurance coverage. The staff may have to spend hours finding and documenting insurance data. OrthoSynetics' Benefits and Eligibility Verification Services can free up the practice team to focus on patients instead of having to wrestle with insurance issues. The doctors can be confident that all patients are cleared to receive and pay for proposed treatments.

Service Benefits

Benefit to Doctor - When new patients are
pre-qualified, doctors will receive payments without interruption once they begin issuing treatments.

Benefit to Practice - Higher collections percentage and less staff effort lead to higher practice profitability.

Benefit to Practice Staff - No time spent on insurance verification means more time spent on patient care.

Benefit to Patient - Professional insurance verification means less hassle for patients and no payment issues to interfere with their treatments.

OrthoSynetics' Benefit and Eligibility Verification Services help solve these 3 challenges:

Challenge Staff time spent on verifying patient insurance coverage leads to less time spent on patient care, which can undermine the patient experience and hurt practice revenue.

Solution The OrthoSynetics' insurance team removes the burden from the practice team so your staff can create a better customer experience and drive more revenue.

Challenge Patients who are not insurance-qualified can adversely affect the appointment schedule by having to cancel or delay treatment, leading to fewer new patients and lower revenues.

Solution The OrthoSynetics' insurance team optimizes the appointment scheduling process to maximize revenue generation capabilities.

Challenge Patients who are not insurance-qualified before they start treatment could increase time and effort spent on collections and result in lower revenue.

Solution OrthoSynetics' Insurance Verification services head off insurance disputes and prevents the need for collections.

Service Feature	Advantage & Benefit
Timely up-front verification of patient insurance coverage	Advantage: Continuous stream of new, pre-qualified patients for the practice.
Timely up-front verification of patient insurance coverage	Benefit: Increased percentage of fees collected, more revenues and higher profits for the practice.
Practice team free to focus on patients	Advantage: More time available for patient care and for revenue-generating activities.
Practice team free to focus on patients	Benefit: Warmer welcomes, faster processing, better experience for staff and patients.
Scheduling optimized to increase practice revenue	Advantage: Fewer appointment cancellations due to insurance issues.
Scheduling optimized to increase practice revenue	Benefit: Smoother running practice and less embarrassment for patients, staff and doctors.

Benefits and Eligibility Verification Services

Service Overview

Service Benefits

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